Frequently Asked Questions

GAMEPLAY / EXPERIENCE:

Our games are challenging, but victory is possible for any group who works together, is very observant, and can solve the mysteries and puzzles that surround them!

Sasquatch: Bigfoot's Revenge  - 5/10 Difficulty
Our most popular game, Sasquatch has the most plays as well as the highest success rate overall. Players are faced with a number of  puzzles ranging from simple to complex. Best for groups of 5-8 players who are new to escape games, groups of 3-5 with some escape game experience, or small groups of experienced players.

Haunted: Curse of the Night Hag - 6/10 Difficulty
Great for larger groups, Haunted is a popular choice for groups of 7-10 players who are newer to escape games, or intermediate groups. The theme and room design does lend itself to some pretty fun jumps scares, but they do not impact the gameplay or difficulty of the game.

Alien Terror: Doom of the Dark Horizon - 7/10 Difficulty
Our most frightening game, Alien Terror's puzzles are actually not too challenging but the environment, thematic situations, and scare factor DO contribute to the difficulty of this experience.

Tiki Island: Attack of the Shark God - 8/10 Difficulty
The fewest scares happen on Tiki Island, but it is filled with the most puzzles! Great for groups who can divide and conquer, Tiki Island is best for those looking for a challenge.

Nosferatu: Van Helsing's Secret - 9/10 Difficulty
In addition to some of the most challenging puzzles and tasks, Nosferatu has an added element of role play. Designed to enhance the experience, each player is assigned a character to play with their own individual victory goal within the story. Combined, these factors make Nosferatu a room best tackled by larger and more experienced groups. It is not recommended for groups with fewer than 4 players.

Our games are monitored closely by a helpful Game Master who can adjust the difficulty by the amount of assistance offered throughout the experience.

Escape the Netherworld games have creepy themes and some surprise elements that may startle you from time to time, but there are no actors in the rooms to scare you. The environments within our rooms are designed to enhance the story, but not to interfere with game play.

NOTE: Alien Terror is our most intense experience and is most like the haunted house in terms of scares. It is not recommended for anyone under the age of 12, or anyone who is sensitive to darkness, motion sickness, fog, strobe lights, or loud noises.

It really depends... some health conditions may pose considerable safety risks. If you have a pace-maker, severe heart conditions, epilepsy, claustrophobia, are pregnant, or have a physical disability which makes standing or crawling difficult we may politely ask you to not participate. You will be in a room without seating for up to an hour. Remember, our staff reserves the right to refuse anyone for any reason.

NOTE: Alien Terror is our most intense experience and is not recommended for  anyone who is sensitive to darkness, motion sickness, fog, strobe lights, or loud noises.

Yes! All of our games, our lobby, and briefing room are wheelchair accessible, although there may be a few areas within the games that are difficult to access in a wheelchair. Please call with further questions or recommendations for your group. We also have a wheelchair accessible bathroom. Please inquire at the front desk.

No! The room doors at Escape the NETHERWORLD are never actually locked. Doors that exit the game will be marked with an “Emergency Exit” sign. Please do not open these doors once the game has begun. If you NEED to step out of the room you are free to do so, but you may not be allowed to reenter the game. The game will continue for the remaining guests. The person who leaves the room will be escorted back to the lobby to wait for their group. There is no refund for leaving a room early.

Each room has a themed point of contact between you and your Game Master. Escape the NETHERWORLD allows a group to ask for up to three (3) CLUES to help them progress through their game. The Game Master may at his discretion provide additional unsolicited hints.

 

PROCEDURES / BEFORE & AFTER YOUR GAME

Our escape games are adventures designed to test your teamwork, observation skills and cleverness! You and your team must explore the rooms, solve mysteries and puzzles and ultimately overcome the final obstacle to win the game in one hour!

Escape the Netherworld
1313 Netherworld Way
Stone Mountain, GA 30087

Please plan to arrive fifteen (15) minutes PRIOR to your game's scheduled start time. For example, if you are scheduled for the 4:40pm Haunted, plan to arrive by 4:25pm.

Your sixty (60) minute game play timer will start five (5) minutes AFTER your scheduled game time, regardless of arrival time.

At the end of your game, whether or not you won the room, your Game Master will come into the room, debrief your group and take a group photo. The photo will be instantly sent to any person within the group who requests it. Please feel free to share your post-game group photo with friends and on the web!

#EscapeTheNetherworld

We do ask that you please not spoil the fun for others. When talking or posting about your experience in the game, please keep answers to puzzles, clues, specific theme elements, secret doors, and key locations to yourself. If you discovered something that wasn’t initially evident when you entered the room, it was designed to be discovered in that way. The discovery was part of your experience, and we’d like it to be part of the experience for future guests as well.

 

POLICIES / RULES

Our games are not recommended for anyone under the age of seven (7). Parents and guardians, please use discretion when bringing young children. A ticket purchase is required for ANYONE entering the game, regardless of age.

NOTE: Alien Terror is a more intense experience and is not recommended for anyone under the age of 12.

The games at Escape the NETHERWORLD are challenging and require adult supervision.  There must be at least one adult accompanying children under age 16.

We highly recommend groups of 4-6 players. You can play with fewer; even one (1) player may attempt to beat our rooms if desired. However, there is a pricing minimum that requires a purchase of three (3) players in order to reserve the game. Each room has a maximum player limit based on the physical size of the room. Sasquatch, Tiki Island, and Alien Terror each accommodate a maximum of eight (8) players. Larger groups of up to ten (10) players may play Haunted or Nosferatu.

Payment is due at the time of booking. And since all games are currently being played as private experiences, they will disappear from the website once one person has booked.

You may reserve a game by booking and paying for three players initially, but the price per person goes down for larger groups so it is most cost efficient to reserve and pay for your entire group at the time of booking. However, if you are unsure of the total number of players in your group, reserve the minimum and add players on-site. We can easily add players, but can not refund for fewer players than were already purchased.

Yes! Please call 404-999-ESCAPE (3722) or email us at EscapeTheNetherworld@gmail.com to reschedule. Please note, we require at least 24 hours notice to reschedule a game.

There are no refunds for cancellations or no-shows. Please book responsibly.

Grab Your Friends and Save! Escape the Netherworld utilizes a tiered pricing structure. The more people who play in your game, the lower the per person price.

*3 Players - $37 per person plus taxes & fees
4-6 Players - $34 per person plus taxes & fees
7+ Players - $31 per person plus taxes & fees

*Please note, groups of 1-3 players pay the base price of $111 plus tax and fees.

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During the Netherworld Haunted House Season, pricing is a flat $37 per player plus taxes & fees. Games at this time are also only offered as PUBLIC games, meaning that there may be other people in your game with you. In order to guarantee a private room for your group during the Haunted House Season, groups must book the maximum number of spots available for the room.
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**All players, regardless of age, are priced the same.